Reading Your Meter

How To Read Your Gas And Electric Meter

Your electric meter measures your electric use in kilowatt-hours, and your gas meter measures your gas use in hundreds of cubic feet or CCFs. A kilowatt-hour is equal to using 1000 watts of power for one hour. To calculate the total number of kilowatthours used for any time period, subtract the previous reading from the current reading.

If you have a digital meter, the numbers can simply be read left to right. 
If you have a clock dial type meter, the numbers are still read left to right, but they are a little trickier  to figure out. That’s because the pointers on each dial move in alternate directions. On a four-dial meter, the first and third dials move counterclockwise; the second and fourth dials move clockwise. In every case, the reading for the dial is the last number that the pointer passed. We also have five-dial meters read in the same manner with the first dial starting counterclockwise.

The reading for the meter shown above is 6125 kilowatt-hours.

Why we may estimate

We make every effort to read all gas and electric meters each month. Occasionally this is not possible, and we may estimate a reading based on a customer’s past energy use. The difference between an estimated reading and actual use is reconciled at the next actual reading. Estimates are most often caused by severe weather that makes meter reading dangerous and/or impossible. Inaccessible meters can also result in estimated readings. Even though we can now read most meters using transmitted frequencies, we still need a clear line of site and MUST ALWAYS have access for service. You can help avoid estimated reading by making sure we can reach your meter. If we visit, please make sure pets are restrained, gates are not locked, and inside meters are accessible. Clear your meters of ice and snow and protetect them in the winter, and don’t plant shrubs and plants within three feet of a meter. Remember, if you can’t get to your meter, neither can we.