Customers with serious health problems requiring specialized medical electric equipment should contact us to be added to our Medical Equipment Notification list. This equipment includes apnea monitors, nebulizers, and oxygen machines, among others. If a scheduled service outage or unplanned outages from a storm are expected to last for an extended period of time, we will try our best to contact you so you can make an informed decision about whether to leave your home.
Read our letter to participants (PDF) to learn more about our service and the requirements to be included on this list. Please review the information and requirements before notifying us.
To be added to the list, you can email our office (with Medical Equipment in the subject line) or call 508-947-1371 during business hours.