Outage Center

Click Here to Report An Outage

If your electricity service is interrupted, report it and check back here for restoration updates of large, multi-customer outages. You can also call our electric division at 508-947-1371.

Remember, always stay as far from downed lines as possible, or at least 30 feet back; even lines that appear "dead" can be deadly.

For a natural gas emergency or if you smell a natural gas odor, leave the area and call 911 for a response during the storm recovery.

Stay Informed

  • Check the News and Announcements page for news briefs and press releases about outages or emergency events.
  • Go to our Twitter or Facebook pages to follow our restoration activities.
  • Sign up with Code Red to receive your choice of a phone call, text, or email with outage messages and restoration updates.

Be Storm Ready

View our Storm Preparation Guide (PDF).

Life Support Equipment

If you or a family member uses electrically-operated life support systems, we encourage you to notify MGED and plan ahead for extended outages.

Prioritization of Power Restoration

Watch the MGED Order of Restorations video to see how we restore power to customers after an outage: