Heat Pump Rebates & Resources

New technology has made today's heat pumps a great dual heating and cooling option here in New England. MGED wants to help.


All qualifying equipment must be listed in the CEE/AHRI Verified Directories as meeting or exceeding the efficiency minimums and be chosen from the Northeast Energy Efficiency Partnership's (NEEP's) current Cold Climate Air Source Heat Pump (ccASHP) Specification List.

Rebates Offered:Ratings MinimumsRebate Amount
Single Zone (ductless) Mini SplitSEER = 18 or >
HSPF = 10 or >
$500 / ton up to $2,000
Central, Multi-Split, ducted Mini SplitSEER = 16 or >
HSPF = 9.5 or >
$500 / ton up to $2,000
Replacement Bonus - when replacing central AC or older HPSEER = 16 or >
HSPF = 9.5 or >
$500 (combined maximum of $2,500)

Program requirements: Be a permanent MGED residential electric customer who resides in a single-family detached, multi-family attached (up to four dwelling units) or mobile home or apartment/condo (up to four dwelling units); Have a pre-qualifying Home Energy Evaluation (audit) completed within the last 2 years before installation of your system. Confirm your prequalification with Abode prior to having the system installed! Allow a post-installation inspection if requested. If applying for the replacement bonus; Removal confirmation of Central A/C or HP unit on either the invoice or disposal/haul-away documentation.

Where to start?

This service is completely free to help residents and small businesses evaluate heat pump solutions that work for you.

Follow these steps:

  1. Contact the Abode Heat Pump Specialist for program information and to learn more about the benefits of heat pump systems and confirm your next step to pre-qualify for rebates.
  2. Work with a local contractor of your choosing after securing quotes and details for your system.
  3. Contractor submits a pre-approval project summary to the Abode Energy Services program administrator. Abode reviews your project summary and works with the contractor, if necessary.
  4. Once approved, the heat pump system is installed and the contractor completes the Install QA Form. The install quality assurance form follows NEEP's best practice guidelines for cold climate air source heat pumps, and requires pictures of the installed equipment.
  5. Your rebate is processed and you start to enjoy clean, efficient cooling and heating.

If you would like to speak with an Abode representative about your heat pump solutions, use the customer link below to set up an appointment for a call. The representative can list contractors who have worked in our service area or your contractor can use the separate link below to learn the steps to participate in the program directly. You can also email Abode .

Customer Consultation

  • Set up a 15 - 20 minute conversation to talk about your options and learn more about the process.

Contractor Onboarding

  • Consultant will schedule 30 minutes with an installing contractor.
  • Discuss the basics of pre-approval, install Q&A processes and answer other questions.

Watch our workshop

If you missed the New Tech Today virtual workshop, Not Your Grandparent's Heat Pump, you can watch the video. We've posted the full session and short clips by subject here.

What is an Air-Source Heat Pump?

While traditional systems burn fuel to create heat, a heat pump instead works by drawing heat from the surrounding air. They work in a similar way to air-conditioners but in reverse, using a transfer of heat over coils extracting heat from the air which is moved into and out of your home. That's why they work both as a heating system and a cooling system.

Benefits: Though they require electricity to operate, people who currently have conventional electric resistance or propane-fueled heating systems can save 50% - 70% on energy costs by heating with an air-source heat pump instead. At current fuel prices, oil heating households can save up to 30%. If you have a separate central air system that you are replacing, your savings is multiplied!

Read the NEEP Guide to learn the basics

Read the Northeast Energy Efficiency Partnerships' Air source Heat Pump Buying Guide. NEEP it is one of six Regional Energy Efficiency Organizations (REEOs) funded, in part, by U.S. Department of Energy to support state efficiency policies and programs.

The Guide (PDF) will explain:

  • The basics of heat pump operation
  • How to shop for your heat pump like a pro
  • With step by step instructions and
  • Checklist of questions to ask your installer

What does this mean?

SEER = Seasonal Energy Efficiency Ratio - a commonly used rating for cooling efficiency technology - the higher the number, the more efficient the system

HSPF = Heating Seasonal Performance Factor - a standard efficiency rating for heat pump technology - the higher the number, the more efficient the system

AHRI listing = Certification from the Air Conditioning, Heating and Refrigeration Institute confirms the systems as listed and as combined perform as specified by their ratings.