- Service Requests
- New Natural Gas Service
New Natural Gas Service
Due to the lack of natural gas capacity in the region, MGED will not be able to accommodate new natural gas service requests as of February 13, 2019. Customers can make improvements to their existing gas service (i.e. replace a gas furnace, gas stove, or gas hot water heater), so long as the load profile for their home does not increase and the service was actively consuming gas before the moratorium.
New appliances must be installed by a licensed contractor. It shall be the licensed contractor's responsibility for the initial start-up of this equipment.
Move Your Service
If you need your gas or electric meter moved in order to complete a project such as residing your home, call us at 508-947-3023 for movement of your electric meter and at 508-947-1535 for any work around your gas meter and we will take care of it. Call us back when you are finished to reinstate your service. There is no fee for this service.
Temporary Discontinuation of Service
When moving or temporarily shutting off gas service, please contact a licensed gas fitter or plumber to be sure that your appliances are properly turned off.
If you are leaving for a long period of time and want your gas or electric service disconnected, you must make a written request and sign a waiver either by mail, fax or in person at our office. When service is resumed, there will be a reconnect fee of $70 during normal business hours, if service has been shut off for more than 60 days.
Stop Your Service
To stop your gas or electric service, you'll need to visit our office at:
32 S Main Street
Middleborough, MA 02346
You can also complete a Service Disconnect Form (PDF) and return it via regular mail, fax or email. If you are the owner of the property, you will also need to complete and return a Disconnect Waiver Form (PDF).