How To Contact Us

It's important you know how to get in touch with us when you need to. There are several different ways you should reach out to MGED depending on the situation. Read on and save the information below, especially for emergency situations.


Electrical Emergencies: 

Including downed wires, loss of power, flickering lights or partial power, you can report to us online or by calling our Electric Division 24/7 at 508-947-3023

Gas Emergencies:

 If you suspect a gas leak, make sure to leave the area IMMEDIATELY and call 911 from a safe distance. Emergency services respond immediately and contact us.

Questions About Service:

For any NON-EMERGENCY questions about service to your home or business, your bill, making a payment, opening/closing an account, signing up for a budget plan, or billing discounts, you can contact MGED's Customer Service team through our Contact Form, or by calling our Administrative Office at 508-947-1371 during business hours (M-F, 8AM-4PM)

MGED How Should You Contact Us Graphic