Why can’t MGED refund taxes collected when I should have been tax exempt?

MGED is only the pass-through agent, taking payment and sending the tax payment directly to the state revenue service. You would need to contact the Massachusetts Department of Revenue for refund. This is why it is so important to declare your tax exempt status and keep this up to date on an annual basis. Taxes must be collected from any business who has not filed for this status. There is no retro-active action allowed. Check with your tax accountant for more information.

Show All Answers

1. What is the demand charge on my bill?
2. What information do I need to know & to give you in order to open a new account?
3. Can I pay by credit card?
4. When will I receive my monthly bill?
5. How can I take advantage of the prompt payment discount?
6. Why can’t MGED refund taxes collected when I should have been tax exempt?
7. How do I change the name of my business on my account?